Responsible Gaming

Flipau Casino is committed to supporting a safe, balanced and informed approach to gambling. Gambling should be an entertaining activity, not a way to make money or solve financial problems. Please set limits before you play, understand the risks and take a break whenever gambling stops feeling enjoyable.

Flipau Casino operates under a Curaçao (GC) gaming licence. KYC identity verification and responsible gaming tools are built into the platform to support safe play.

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment and outcomes are determined by chance or by the rules of the relevant game. Past results do not predict future results, and a winning streak does not make another win more likely. You should only gamble with money you can afford to lose after essential expenses have been paid.

Do not view gambling as a source of income, an investment or a way to recover money that has already been lost. Trying to win back losses can lead to larger bets, longer sessions and further financial harm. The safest approach is to decide in advance how much time and money you are comfortable spending, then stop when that limit is reached.

Before you play

Create a personal gambling budget that is separate from rent, bills, food, transport, savings and other essential costs.
Decide how long you will play and use a timer or reminder to help keep track of your session.
Avoid gambling when you are upset, stressed, tired, bored or under the influence of alcohol or other substances.
Never borrow money, use credit intended for essential expenses or sell possessions to fund gambling.
Treat any winnings as a result of chance rather than proof of skill or a reason to increase your spending.
Read the applicable game information and terms before participating.

Gambling can be especially risky when it becomes part of a routine response to stress, loneliness or financial pressure. Consider other activities that support your wellbeing, such as exercise, time with friends or family, hobbies, rest or speaking with someone you trust.

Tools to help you stay in control

Responsible gambling tools can help you manage your activity. Depending on the features available on your account, you may be able to set deposit, spending, loss or session limits, review your gambling history, take a temporary break or request account closure. Limits should be selected carefully and treated as a firm boundary, not a target to reach.

Useful steps

Choose a limit that fits your personal budget, not an amount based on your preferred stake or an expected win.
Set time limits and take regular breaks away from the screen.
Review your account activity so you can see how often and how much you are playing.
Keep gambling funds separate from money needed for everyday living.
Do not increase limits immediately after a win or loss.
Ask customer support about the available safer gambling controls if you are unsure how they work.
Consider a temporary break or self-exclusion if you feel that reducing your activity is difficult.

A limit is most effective when it is set before gambling begins. If you have reached a limit, do not attempt to bypass it by opening another account or using another person’s account. Accounts should only be used by the registered account holder. Do not share login details, payment methods or access with anyone else.

Self-exclusion is a stronger measure that prevents or restricts access for a chosen period, subject to the available process and applicable requirements. If you request self-exclusion, you should also consider blocking gambling applications and websites on your devices, asking your bank about available gambling transaction controls and telling a trusted person who can support you.

Recognising when gambling may be a problem

Problem gambling can affect anyone, regardless of age, income, background or experience. It is not a lack of character or willpower. Getting support early can make it easier to regain control. Consider whether any of the following signs apply to you or someone close to you:

Spending more time or money gambling than you intended.
Trying to cut back or stop but finding it difficult.
Chasing losses or believing a big win is needed to fix financial problems.
Gambling with money set aside for bills, food, rent or other necessities.
Borrowing money, hiding transactions or being dishonest about gambling.
Feeling anxious, irritable, restless, guilty or low after gambling.
Neglecting work, study, relationships, sleep or personal responsibilities.
Thinking about gambling frequently or planning daily activities around it.
Returning to gambling after deciding to take a break.
Experiencing financial, legal, relationship or emotional problems connected with gambling.

If one or more of these signs sound familiar, stop gambling and speak with someone you trust. You can contact an independent gambling counselling or support service in your state or territory. Australian support services can provide confidential information, counselling, financial guidance and help with self-exclusion or other practical steps. You do not need to wait until a crisis to ask for help, and support is also available for family members and friends affected by someone else’s gambling.

If gambling is causing immediate distress or you feel unsafe, contact emergency services or a crisis support service in your area. If you are worried about debt, consider speaking with a free financial counsellor before taking out further credit or making financial decisions under pressure.

Our safer gambling approach

Flipau Casino aims to provide clear information and encourage informed choices. We may use account activity and other permitted information to identify patterns that could indicate harmful gambling. Where appropriate, we may contact an account holder, provide information about safer gambling tools, suggest a break or take other action in accordance with applicable requirements and our terms.

These measures are not a substitute for personal responsibility or professional support. We cannot assess every situation or prevent every risk. You remain responsible for deciding whether gambling is suitable for you and for using the available controls. If you believe your gambling is becoming difficult to manage, please act promptly rather than waiting for losses or other problems to increase.

Age and account responsibility

Gambling is only for people who meet the applicable minimum age requirements. You must provide accurate information during registration and must not allow another person to use your account. Parents, carers and account holders should use appropriate device, payment and access controls to help prevent underage gambling. Keep passwords private and contact support if you believe your account has been accessed by someone else.

For questions about responsible gambling features, account restrictions or how to request a break, use the available support channels on the website. Do not send sensitive personal or payment information through an unverified channel. For independent advice, contact a recognised gambling support provider in Australia or the relevant service in your state or territory.